Access Storage - Midland Heritage

I would like to give Sarah from the Access Storage on Prospect in Midland a very big thank you for going above and beyond. I was moving a nephew from Kitchener and at the end of the day decided there was too much to simply move and I needed storage. It was a Saturday at 10 minutes to closing - I spoke to Sarah - they had space - but I needed to complete their application process - and of course - nothing on my phone worked right. Sarah was very patient - and we worked through what was needed and I secured the unit. The 5 o’clock phone call lasted until right before 6 pm without any complaint and total kindness on Sarah’s part. Thank you Sarah!

Dealing with Access Storage was a great experience. Initially I had committed to a heated unit with access from indoors. When I needed to change it to a heated unit with access from outdoors it was handled with a simple phone call. When it came time to do the paperwork for the account, Sarah was a delight to deal with. She made sure the account was set up exactly as I needed, answered all my questions and did this professionally and with a smile. I've had the unit for about four months now. There's always good security and easy access for valid customers. All in all I highly recommend Access Storage. Good prices, good people and great service. That's exactly what I needed.

Sarah and Julie in the office are fantastic to deal with. They went out of their way to help me find what I was looking for. Absolutely fantastic customer service from those ladies as well as the manager? Who was hidden in the back behind a door ! Thank you again ! You guys are awesome.

They are so friendly there. They remember you when you go in They helped us with downsizing our unit and we're so good with pur time frame.

I am so glad I found this place. The staff I met was Julie and she was very friendly and helpful.i would rate more than 5 star and also the space I got was exactly what I wanted.